New Zealand Crisis Support Directory
This page brings together key mental health crisis resources, helplines, and urgent support options available throughout Aotearoa New Zealand — 24/7 where noted.
Important safety note
If you or someone with you is in immediate danger and unable to stay safe, call 111 or go to the nearest emergency department without delay.
Immediate Emergency Info — Quick Table
| NZ Emergency services | Call 111 |
|---|---|
| Mental Health Crisis Response | Contact your local DHB/Health Network team via GP or ED |
| If unsure | No problem — calling 111 and explaining you need mental health support is okay |
National Crisis Helplines
Free, confidential support available now.
24/7
1737 — Need to Talk?
Call or text 1737 to talk with a trained counsellor any time, any day.
Suicide prevention
Lifeline NZ
Call 0800 543 354 or text HELP to 4357.
Depression & anxiety
Depression Helpline
Call 0800 111 757 or text 4202 to reach trained listeners.
Youth, Rangatahi & Whānau Support
For children, teens, families and carers.
Youth line
Youthline NZ
Call 0800 376 633, text 234, or chat online for youth support.
Parents/carers
Parent Help
Support for families — call 0800 568 856.
Māori & community
Whānau Ora Services
Community-based support grounded in Māori values and wellbeing approaches.
Not in Immediate Danger?
There are still options.You do not need to be at the point of crisis to reach out. You can also:
- Talk with your GP or primary health provider
- Use online chat support via helpline sites
- Download grounding & calm tools to help regulate emotions