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New Zealand Crisis Support Directory

Find urgent mental health support, local crisis assessment teams, helplines, and pathways for different communities and support needs throughout Aotearoa.

Choose an island or region, explore a topic, or use the support links directly. You do not need to find the perfect category before asking for help.

Immediate danger or a serious medical emergency? Call 111 now.

If someone's safety is at immediate risk, call 111 or go to an emergency department. For an urgent mental health crisis, contact your local crisis assessment team. Emotional-support helplines such as 1737 are valuable but are not substitutes for emergency response.

A gentle note before you explore

Some links cover suicide, self-harm, abuse, trauma, bereavement or other sensitive experiences. Please take your time. You may ask a trusted person to help you navigate. Accessibility, language, cultural preferences and the right to ask questions about care matter.

This page offers information and signposting, not diagnosis, medical advice or a live emergency-response service. Contacts and opening hours can change.

Key national contacts

Different services meet different needs. Choose emergency response for immediate danger; contact your local crisis team for a mental health emergency.

Emergency services · 111

Police, fire and ambulance. Call when life or immediate safety is at risk.

Call 111

1737 — Need to Talk?

Free call or text 1737 at any time for brief emotional support from trained counsellors or peer workers.

Visit 1737

Local crisis assessment teams

Find the crisis assessment team for your part of New Zealand. Regional access and hours vary.

Find crisis team

Youthline

Youth and whānau support: free call 0800 376 633 or text 234.

Youthline website

Lifeline Aotearoa

Free call 0800 543 354 or text HELP to 4357. Check the provider for current hours.

Lifeline website

Depression Helpline

Call 0800 111 757 or text 4202 for depression-related support; check service details.

Depression support

Explore New Zealand visually

The watercolour illustration introduces Aotearoa. The interactive map below uses geographic regional-centre markers, not illustrated borders or exact service addresses.

Decorative watercolour illustration of North and South Islands with regional labels; use interactive map and text selection below for navigation
Illustrated regional map is decorative, not an authoritative boundary map.

Interactive NZ map & crisis-support finder

Select a region marker or button, then filter by support topic or audience. For confirmed local crisis telephone numbers, use the official crisis-team directory linked below.

If the map does not load, all region buttons remain available to navigate.

Choose a region

Start anywhere: Select a region or choose a support need above. In immediate danger, call 111.

Browse by topic, access needs or community

These pathways build on existing Aspie Answers pages and are not a substitute for local emergency services.

Māori mental health crisis support

Information and further links for this support pathway.

Explore pathway

Neurodivergent crisis support

Information and further links for this support pathway.

Explore pathway

Autism crisis support

Information and further links for this support pathway.

Explore pathway

ADHD crisis support

Information and further links for this support pathway.

Explore pathway

LGBTQIA+ support

Information and further links for this support pathway.

Explore pathway

Accessibility and inclusive support

Information and further links for this support pathway.

Explore pathway

Mental health crisis support

Information and further links for this support pathway.

Explore pathway

NZ emergency numbers

Information and further links for this support pathway.

Explore pathway

Crisis text and chat

Information and further links for this support pathway.

Explore pathway

Māori and kaupapa Māori wellbeing

Information and further links for this support pathway.

Explore pathway

Pasifika and Pacific wellbeing

Information and further links for this support pathway.

Explore pathway

People, whānau and professional support

Supportive one-to-one conversation

Mental health conversations

GPs, urgent mental health services, and counselling support can be different entry points according to urgency.

Find professional crisis support
Whānau across different generations sitting together

Young people and whānau

Find age-appropriate support, family guidance and help for someone you care about.

Youth crisis pathway
Inclusive support conversation with people from different backgrounds

Access and cultural safety

Ask about interpreters, communication formats, sensory access, cultural support or an advocate when contacting services.

Accessibility support

Beyond immediate crisis

Gentle watercolour New Zealand coastline, foliage and hills

You can seek help before an emergency

If you are not in immediate danger, you can contact a GP or healthcare professional, call or text 1737, speak with someone you trust, or explore local support services.

Try one pathway at a time. You can ask for support with making calls or finding accessible ways to communicate.

Explore wider NZ support