Parents & Carers Glossary (A–Z)

Clear, gentle definitions for parenting and caregiving language — including support systems, school terms, wellbeing words, behaviour and regulation language, and “what does this mean?” phrases you might see in reports.

Gentle note: Some terms mention distress, trauma, safety, or self-harm in a non-graphic, educational way. You can skim, pause, or use the search bar to focus only on what you need today.

What this glossary is for

Parenting and caregiving involves a LOT of acronyms and “professional language.” This page helps you translate those words into plain language — so you can advocate, understand plans, and feel more confident in meetings.

Quick tip

If a word feels confusing, you can say: “Can you explain that in plain language?” or “What does that mean day-to-day at home?”

A

Letter A

Advocacy

Speaking up for a child’s needs, rights, and supports (at school, with services, or in healthcare).

Example: “I’m advocating for a quieter space during exams.”
Accommodation

A change to the environment or expectations so someone can access learning or daily life more fairly.

Example: “Extra processing time is an accommodation.”
Assessment

A structured process to understand strengths, needs, and supports (e.g., learning, speech, behaviour, sensory).

Attachment

The emotional bond between a child and caregiver that supports safety, trust, and regulation.

B

Letter B

Behaviour

What someone does to communicate a need, emotion, or response to the environment (not “good” or “bad” by default).

Example: “The behaviour is communication — what is it telling us?”
Behaviour Plan

A support plan that focuses on preventing distress, teaching skills, and responding safely when things are hard.

Burnout

Physical and emotional exhaustion after long-term stress/overload. Can affect kids and carers.

C

Letter C

Care Plan

A written plan of goals, supports, responsibilities, and follow-ups (health, mental health, disability support).

Co-regulation

An adult helps a child regulate through calm voice, presence, structure, and support — before self-regulation develops.

Consent

Agreeing to something with understanding and choice. Kids can still practise consent in age-appropriate ways.

Case Manager / Navigator

A person who helps coordinate supports, referrals, and plans across services.

D

Letter D

Diagnosis

A clinical label used to describe a pattern of traits or experiences. It can help access supports but doesn’t define a person.

Dysregulation

When emotions or nervous system activation are too high/too low for the situation, making thinking and coping harder.

Demand Avoidance

When demands feel overwhelming and trigger a stress response. Often linked to anxiety and nervous system overload.

E

Letter E

Executive Function

Brain skills for planning, starting tasks, shifting, remembering steps, and managing time.

Emotional Regulation

Skills and supports that help feelings move through safely (not “stopping emotions”).

Education Plan

A plan describing supports, accommodations, and learning goals (varies by country/school system).

F

Letter F

Functional Behaviour Assessment (FBA)

A process that asks: what is the behaviour communicating, what triggers it, and what helps?

Family-Centred Practice

Support services work with the family’s needs, goals, values, and culture (not “one-size-fits-all”).

Fight / Flight / Freeze / Fawn

Common stress responses when the nervous system senses threat — can look like anger, escape, shutdown, or people-pleasing.

G

Letter G

Grounding

Skills that help bring attention back to the present moment (body, senses, breathing, movement).

General Practitioner (GP)

Family doctor who can refer to specialists, coordinate care, and support ongoing health needs.

Goals (SMART)

A goal style that can help plans feel clearer: Specific, Measurable, Achievable, Relevant, Time-bound.

H

Letter H

Habilitation

Support to build new skills (daily living, communication, independence), often used in disability services.

Health Literacy

Being able to find, understand, and use health information and services.

Home-School Partnership

Collaboration between caregivers and teachers to support learning and wellbeing.

I

Letter I

IEP (Individual Education Plan)

A personalised plan with goals, supports, accommodations, and review dates (common term internationally).

Inclusion

Meaningful access and belonging — supports are adjusted so a child can participate.

Informed Consent

Agreeing to something after understanding risks, benefits, and choices.

J

Letter J

Joint Planning

Services/school and family plan together so goals and supports are consistent across settings.

Judgement-Free Support

Support that avoids blame and focuses on what helps, what’s realistic, and what’s safe.

K

Letter K

Key Worker

A primary contact who helps coordinate appointments, referrals, and communication across services.

Knowledge of Strengths

A strengths-based approach that highlights what a child can do, enjoys, and learns best.

L

Letter L

Learning Support

Extra help, accommodations, or specialist input to support learning access.

Low Demand Approach

Reducing non-essential demands temporarily to support nervous system recovery and safety.

Looked After (Care)

A child supported by state care systems (terminology varies). Needs trauma-informed, stable support.

M

Letter M

Meltdown

A loss of control due to overload (sensory, emotional, cognitive). Not a “tantrum.”

Example: “Meltdowns happen when stress exceeds coping capacity.”
Masking

Hiding or suppressing traits to “fit in.” Can be exhausting and affect mental health.

Multi-Disciplinary Team (MDT)

A group of professionals working together (e.g., OT, SLT, psychologist, teacher, GP).

N

Letter N

Neurodiversity

The idea that brains vary naturally — different ways of thinking, sensing, learning, and communicating.

Nervous System

The body’s safety and regulation system (stress responses, calm states, sensory processing).

Needs-Based Support

Support determined by what helps someone function and feel safe — not just a label.

O

Letter O

Occupational Therapist (OT)

Supports daily living, sensory needs, routines, fine motor, and participation at home/school/community.

Overload

When demands exceed coping capacity (sensory, emotional, social, cognitive).

Out-of-School Support

Support outside school hours such as respite, mentoring, community programmes.

P

Letter P

Positive Behaviour Support (PBS)

A supportive approach that prevents distress, teaches skills, and changes environments to reduce harm.

Processing Time

Extra time needed to understand language, instructions, or information.

Psychologist

Supports mental health, assessments, behaviour understanding, coping skills, and therapy (varies by role).

Protective Factors

Things that support wellbeing: connection, sleep, predictable routines, safe adults, supportive school.

Q

Letter Q

Quality of Life

Overall wellbeing, participation, comfort, safety, and meaning (not just “achievement”).

Question Prompts

Prepared questions to take to meetings so you don’t have to think on the spot.

R

Letter R

Reasonable Adjustments

Changes that remove barriers and are practical to provide (language differs by country).

Referral

A formal request to access another service (OT, SLT, CAMHS, paediatrics, etc.).

Respite

Short-term support that gives carers a break and supports the child in a safe setting.

Recovery

Restoring safety, stability, and wellbeing after stress, trauma, burnout, or illness.

S

Letter S

Sensory Processing

How the brain and body notice, organise, and respond to sensory input (sound, touch, movement, etc.).

Speech-Language Therapist (SLT)

Supports communication, language, social communication, and sometimes feeding/swallowing.

Safety Plan

A plan for what to do when someone is at risk or overwhelmed — who to call, what helps, and next steps.

Self-Regulation

Skills to notice feelings/body signals and use tools to cope (develops over time).

T

Letter T

Trauma-Informed

Approach that assumes experiences may include stress/trauma and focuses on safety, choice, trust, and empowerment.

Triggers

Things that activate distress or stress responses (sensory, reminders, conflict, fatigue).

Triage

Prioritising support based on urgency and risk when services are busy.

U

Letter U

Universal Design for Learning (UDL)

Planning teaching so more learners can access it from the start (multiple ways to learn, show learning, and engage).

Understanding Behaviour

Looking for needs behind behaviour: sensory, communication, anxiety, fatigue, transitions, safety.

V

Letter V

Validation

Communicating that feelings make sense, even when behaviour needs boundaries.

Values-Based Parenting

Parenting guided by values (connection, safety, kindness) rather than fear, shame, or perfection.

W

Letter W

Wellbeing

Mental, physical, emotional, and social health — including rest, safety, connection, and meaning.

Wraparound Support

Multiple supports working together across home, school, health, and community.

X

Letter X

X-ray / Imaging (medical)

Tests that create pictures of the body; may be referenced in medical reports or referrals.

Y

Letter Y

Youth Services

Services designed for children/teens (health, mental health, disability, school support).

Your Rights

The legal/ethical protections families and children have in education, healthcare, and disability support.

Z

Letter Z

Zone of Proximal Development (ZPD)

Learning happens best when tasks are “just right” — not too easy, not too hard — with support.

NZ-friendly support pointers (quick reference)

This is a general guide (not medical advice). If you’re in immediate danger, call local emergency services.

Support need Where to start (NZ) What to ask for
Mental health support GP / family doctor, school counsellor, local community services “Can you refer us to the right service?” “What is available for youth/family support?”
Autism/ADHD assessment pathway GP referral → paediatrics / psychology (pathways vary) “What assessment options exist (public/private)?” “What is the wait time?”
School learning support School SENCO / Learning Support Coordinator / classroom teacher “What accommodations can we trial?” “Can we document supports in a plan?”
Disability supports / needs-based help Start with GP + local disability/community support pathways “What supports are available for daily living / respite / equipment?”
Safety concerns Trusted health professional + local crisis pathways “We need a safety plan.” “Who do we contact after hours?”

Global options (if outside NZ)

  • If someone is in immediate danger: call your local emergency number.
  • Use your country’s national crisis line or health service, or ask a GP/primary care provider for the right referral pathway.
  • If you want, tell me your country and I’ll format a country-specific block for this section.