Who we are
Aspie Answers is a New Zealand-based, lived-experience-led platform creating neurodivergent-friendly educational resources, practical tools, publications, digital products, apps and community learning content.
This Privacy Policy explains how Aspie Answers may collect, use, store, protect and share personal information when you use this website, contact us, join an email list, use or test an app or digital tool, purchase through an external storefront, or interact with related Aspie Answers online spaces.
Last updated: November 2026This policy applies to the Aspie Answers website and the online activities and digital resources managed by Aspie Answers, unless a separate privacy notice is provided for a particular service or app.
Aspie Answers is a New Zealand-based, lived-experience-led platform creating neurodivergent-friendly educational resources, practical tools, publications, digital products, apps and community learning content.
It covers personal information handled through this website, contact forms and email, newsletter or launch-update forms, app-related forms, feedback, resource requests and other Aspie Answers-managed online interactions.
The information collected depends on how you choose to interact with Aspie Answers.
This may include your name or preferred name, email address, messages, questions, feedback, resource requests, information you voluntarily provide through forms, and preferences you choose to share for a service, app or waitlist.
The website or services used with it may collect technical information such as browser type, device type, approximate location derived from network information, pages viewed, referral information or similar usage data where those services provide it.
Information may be collected when you contact Aspie Answers, submit a form, join a mailing list or launch-update list, interact with an app or digital tool, participate in testing, or otherwise choose to provide information.
Information may be used to respond to you, provide requested resources or updates, manage waitlists, improve services and accessibility, operate website features, understand general usage, maintain records where needed, and meet legal or operational requirements.
Where Aspie Answers receives personal information about you from someone other than you, we aim to provide any notice required by New Zealand privacy law, subject to lawful exceptions.
Please avoid sending sensitive personal information unless it is genuinely needed for the reason you are contacting us. Aspie Answers does not need passwords, banking credentials or unnecessary identity documents through ordinary contact forms or emails.
Aspie Answers uses a range of online services. Some are operated by third parties.
Information you submit through this website may be processed through WordPress, hosting services, form tools or other services needed to operate the site.
Aspie Answers is developing apps and digital tools, including Calm in the Storm and Calm Connections. An app may have an additional privacy notice if its data practices differ from this website or need more detailed explanation.
If you choose to test an app or provide feedback, information you submit may be used to understand bugs, usability, accessibility and feature needs. Testing information should be limited to what is reasonably needed for that purpose.
Purchases may be made through third-party platforms such as Payhip, Ko-fi, Gumroad, Fourthwall and other storefronts. Those providers process information under their own terms and privacy policies. Aspie Answers may receive limited transaction or customer information made available by the platform.
Aspie Answers may share content through Pinterest and other social platforms. If you interact with those services, their own privacy settings and policies apply.
Pages may contain embedded media, maps, videos, forms, shop links or other third-party content. Visiting or using those services may allow those providers to collect information according to their own privacy practices.
Some website and communication tools use cookies or similar technologies.
Cookies may be used for essential site functions, remembering preferences, security, performance or analytics. Where a cookie consent tool is available, you can use it to manage applicable choices.
You can also manage, block or remove cookies through your browser settings. Blocking some cookies may affect how parts of the website work.
Analytics tools may provide aggregated or technical information about how people use the site. Aspie Answers aims to use this information to understand performance and improve usability rather than to build unnecessary personal profiles.
If you choose to join an Aspie Answers mailing list, waitlist or app launch-update list, your name (if supplied), email address and relevant subscription information may be processed by MailerLite or another email service used at the time.
Joining an email list is optional. You can unsubscribe using the unsubscribe link provided in emails. Unsubscribing from one list may not automatically unsubscribe you from a separate list you independently joined.
Aspie Answers aims to use reasonable safeguards appropriate to the information held.
Reasonable steps may include using reputable service providers, account protections, software updates, access controls and limiting access to people who reasonably need it. No online system can be guaranteed to be completely secure.
Personal information is intended to be kept only for as long as it is reasonably needed for the purpose it was collected, or as required for legal, accounting, security or operational reasons.
Aspie Answers does not aim to sell personal information. Information may be shared with service providers where reasonably needed to operate a service, process a request, maintain security, meet legal obligations, or where you have authorised the sharing.
Some third-party providers may store or process information outside New Zealand. Where New Zealand privacy law applies, Aspie Answers will aim to take reasonable steps required for overseas disclosure or use providers in a way consistent with applicable privacy obligations.
If a privacy incident occurs, Aspie Answers will assess what happened and take reasonable steps to contain and respond to it. Where the Privacy Act requires notification of a notifiable privacy breach, the appropriate notifications will be made.
Aspie Answers aims to take reasonable steps to keep personal information accurate, up to date, complete and not misleading before using or disclosing it where accuracy matters.
The New Zealand Privacy Act 2020 gives people rights in relation to personal information. Depending on the circumstances, you may ask Aspie Answers to:
Identity or authority may need to be confirmed before personal information is released or changed. Some legal exceptions can limit access or other requests.
If you have a privacy concern that cannot be resolved with Aspie Answers, you can contact the Office of the Privacy Commissioner in New Zealand.
Aspie Answers creates content that may be useful to people of different ages, including young people, families, whānau, carers and educators.
Aspie Answers does not knowingly seek unnecessary personal information from children. Where an activity, form, app or service is specifically intended for younger users, age-appropriate privacy information, consent or parent, caregiver or whānau involvement may be used where appropriate to the activity and applicable requirements.
Young people also have privacy rights. If a parent, caregiver or supporter contacts Aspie Answers about another person, privacy and authority to act on that person's behalf may need to be considered before personal information can be disclosed.
This policy may be updated when Aspie Answers changes its website, services, apps, forms, providers or privacy practices, or when legal requirements change.
The most current version will be published on this page with an updated review date.
As Calm in the Storm, Calm Connections and future apps develop, an app may receive its own privacy notice if it collects or uses information in ways that need more detailed explanation than this website policy provides.
If you have a question about this policy, want to ask what personal information Aspie Answers holds about you, ask how information about you was collected, used, stored or shared, request a correction, or raise a privacy concern, please contact Aspie Answers using the website contact pathway.
Please do not include passwords, banking credentials or other unnecessary sensitive information in ordinary contact messages.