Auckland South Crisis Support
Quick navigation
Immediate help in Auckland South
If someone may harm themselves or someone else, call 111, go to the nearest emergency department, or contact Auckland crisis support.
South Auckland crisis support
South Auckland includes Manukau, Ōtara, Māngere, Papatoetoe, Papakura, Takanini, and nearby communities. If things feel urgent, start with emergency services, 1737, or Auckland crisis support depending on the level of risk.
Key local contacts
Auckland crisis support: 0800 800 717
1737 call or text support: 1737
Emergency: 111
Find local support by South Auckland area
South Auckland areas are grouped here so people can find the closest starting point more easily.
Manukau
For Manukau central and surrounding communities.
- Emergency: 111
- Auckland crisis support: 0800 800 717
- 1737 for free call or text support
Ōtara
For Ōtara and nearby communities.
- Emergency: 111
- Auckland crisis support: 0800 800 717
- Use GP, after-hours, or emergency department if urgent
Māngere
For Māngere and Māngere Bridge communities.
- Emergency: 111
- Auckland crisis support: 0800 800 717
- 1737 if speaking or texting feels easier
Papatoetoe
For Papatoetoe and surrounding communities.
- Emergency: 111
- Auckland crisis support: 0800 800 717
- Use local urgent health or hospital pathways if needed
Papakura / Takanini
For Papakura, Takanini and nearby southern communities.
- Emergency: 111
- Auckland crisis support: 0800 800 717
- 1737 for emotional support anytime
South fringe areas
For nearby South Auckland communities where service pathways may overlap.
- Emergency: 111
- Auckland crisis support: 0800 800 717
- Use the nearest urgent health or emergency pathway if safety is a concern
Lower-pressure support options
Some people need quieter options before they can make a phone call. Lower-pressure support can include texting 1737, asking someone to stay nearby, writing down what is happening, or asking a trusted person to help explain the situation.
Call or text 1737
Useful when someone needs to talk or text with a trained support person.
Ask someone to stay nearby
A trusted person can reduce pressure, help with transport, or support the call.
Write down key details
Helpful notes include location, immediate risks, medication, support people, and what feels hard right now.
Support for different needs
Some people need crisis support that is identity-safe, neurodivergent-friendly, culturally safe, youth-friendly, disability-accessible, or whānau-aware.
Youth & rangatahi
South Auckland includes many young people, schools, and whānau-led communities where early support matters.
Parents, carers & whānau
Supporters may need guidance when someone they care about is unsafe, overwhelmed, or unable to explain what is happening.
Neurodivergent people
Lower stimulation, clear choices, written options, and extra processing time can make support safer.
Māori & Pasifika support
Cultural safety, family connection, and trusted community support can be important parts of crisis care.
LGBTQIA+ support
Identity-safe support matters when crisis is linked to safety, belonging, gender, sexuality, or rejection.
Housing & access support
Transport, housing pressure, work stress, family strain, and access barriers can all affect how someone gets help.
What to do next
When someone is distressed, the next step does not need to be perfect. Start with safety, reduce immediate risks, stay connected, and contact the most appropriate support.
1. Check immediate safety
If there is danger now, call 111 or go to the nearest emergency department.
2. Contact crisis support
Use Auckland crisis support, 1737, or emergency services depending on urgency.
3. Plan follow-up
After the immediate crisis, consider GP follow-up, community support, peer support, whānau support, or practical support.