Aspie Answers Members Portal
Member Help & Accessibility
Help using your Members Space, accessibility support, downloads guidance, account help and clear pathways for when you're not quite sure what you need.
💜 Help Should Feel Helpful
Sometimes you know exactly what you need. Sometimes something isn't working. And sometimes you simply know that you're stuck.
This page brings member help into one place so you don't have to search through the whole website trying to work out where to go.
You can use the sections below in any order. There is no right place to start.
← My Dashboard I'm Not Sure What I Need🌿 Not Sure What You Need?
That's okay. You don't need to know the name of the problem before you can look for help.
I Can't Find Something
Start with navigation help if you know something exists but aren't sure where it lives.
Navigation HelpSomething Is Hard to Use
Explore accessibility information and ways of making the Members Space easier to use.
Accessibility HelpI Need Help With a Download
Find help locating, opening or using resources from your member area.
Downloads HelpI Need Account Help
Find guidance around your member account, profile and personal member space.
Account HelpI'm Feeling Overwhelmed
You don't need to solve everything right now. Start with the gentle reminders below.
Gentle RemindersI Need to Report Something
If something in a community area feels unsafe, inappropriate or concerning, use the safety pathway.
Safety & Reporting🔎 Search for Help
You can also search Aspie Answers for a topic, resource or support page.
♿ Accessibility & Different Ways of Using the Site
People read, process information, navigate websites and use technology in different ways.
Aspie Answers aims to keep improving accessibility across the Members Space and wider website.
Readable Layouts
Pages use clear sections, headings, spacing and structured content to make scanning easier.
Clear Navigation
Jump links, buttons and return pathways help reduce the need to scroll backwards and forwards.
Keyboard Navigation
Interactive elements are designed with visible focus states to support keyboard navigation.
Reduced Motion
Where possible, page effects respect device settings that request reduced motion.
Different Screen Sizes
Member pages are designed to adapt across desktop, tablet and smaller screens.
Different Needs Welcome
There is no single correct way to use Aspie Answers. Use the pathways and resources that work for you.
📥 Resources & Download Help
Find My Resources
Start with your member resource area to find available resource pathways and downloads.
My Resources & DownloadsCan't Find a Resource?
Try the website search using the resource name, topic or a few keywords.
Search ResourcesBrowse the Main Library
You can also explore the wider Aspie Answers Downloads & Resources Library.
Resources Library👤 Account, Profile & Personalisation Help
Your Members Space is gradually being developed to provide a more personal experience while keeping navigation straightforward.
My Profile
Visit your profile area for member identity and personalisation features as they become available.
My Profile & AvatarBack to My Dashboard
If you've become lost inside the portal, returning to the Dashboard is usually the easiest reset.
My DashboardLogin Help
Return to the Members welcome and login area if you need to restart your member journey.
Welcome & Login🛡️ Community Safety & Reporting
Aspie Answers wants member and community spaces to feel welcoming, respectful and safe.
If you encounter content or behaviour in an Aspie Answers community area that you believe is harmful, threatening, abusive, discriminatory, inappropriate or otherwise concerning, please report it rather than feeling that you have to manage the situation yourself.
Report a Concern
Use the reporting option provided in the relevant community area when one is available.
Don't Engage If You Feel Unsafe
You do not need to continue an uncomfortable interaction in order to prove that something is wrong.
Protect Personal Information
Be thoughtful about sharing personal or private information in community spaces.
Reports can be reviewed according to the community guidelines and moderation processes that apply to the relevant area.
❓ Quick Questions
Where should I start if I'm completely lost?
Return to your Member Dashboard. It is designed to be the central doorway into the different parts of your Members Space.
Do I have to use every member feature?
No. Use the areas that are useful to you. You don't need to complete the Members Space or keep up with everything that is added.
Where do I find my resources?
Visit My Resources & Downloads for your member resource pathways. You can also use the wider Downloads & Resources Library.
Where do I find the Companions?
Companion Corner for Members is your dedicated member doorway into Companion guides, resources, activities and future Companion experiences.
How do I see what's recently been added?
Visit What's New for Members for new resources, Companion updates, member developments and other recent additions.
What if something isn't accessible for me?
Accessibility needs differ from person to person. Aspie Answers will continue working to improve access, readability and navigation. If something is creating a barrier for you, please use the available contact or support pathway to let us know.
🌸 Gentle Reminders
Getting stuck with technology, finding information or working out what you need can become frustrating very quickly.
- It's okay to take a break.
- You don't have to read everything on this page.
- You can return to your Dashboard and start again.
- You are allowed to ask for help.
- You can use only the features that are useful to you.
- You don't have to solve several problems at once.
- Your access needs matter.
Take what helps. Leave what doesn't. You can always come back later.
✉️ Still Need Help?
If you still can't find what you need after exploring this page, you can use the Aspie Answers contact pathway for further help.
When describing a website problem, it can help to include the name of the page you were using and a short description of what happened.
Contact Aspie Answers Return to Dashboard💜 Help Is Part of the Members Space
Accessibility isn't an extra and asking for help isn't a failure to use the website correctly.
Aspie Answers will continue learning and improving as the Members Space grows.
Different minds. Different needs.
Better connection.