Youth & Teens Crisis Support (Australia)
Australia Crisis Support Directory
Youth & Teens Crisis Support (Australia)
If you’re a young person (or supporting one) and things feel unsafe, overwhelming, or scary — you deserve help that is kind, clear, and available right now.
If you or someone else is in immediate danger, call 000 now.
Start here (right now)
If you feel stuck, pick one “small step” below. You don’t have to explain everything at once. You can also say: “I just need someone to stay with me on the phone.”
Choose the support path that feels right
🧒 Kids Helpline (5–25)
Free confidential counselling for young people aged 5 to 25.
📞 Lifeline (24/7)
Crisis support and suicide prevention for all Australians.
💬 eheadspace (youth-friendly)
Online and phone support for young people. Good if talking face-to-face feels too hard.
🧠 Beyond Blue
Support for anxiety, depression, and distress — for young people and families too.
🖤 13YARN (First Nations crisis support)
24/7 culturally safe crisis support for Aboriginal and Torres Strait Islander peoples.
🏥 State & territory crisis lines
If you need local urgent mental health support, use your state/territory number below.
What to say (if words are hard)
You can copy/paste or read one of these:
Option A
“I’m not feeling safe right now. I need help.”
Option B
“I feel overwhelmed and I don’t know what to do next.”
Option C
“Can you stay with me while I calm down and make a plan?”
Option D
“I’m worried about my friend. They might not be safe.”
Find support in my area (Australia)
Choose your state or territory (local crisis lines)
These are quick-access numbers by state/territory. If you’re unsure where you fit, choose the closest main centre, or use a national service above (Kids Helpline / Lifeline / eheadspace).
If you’re supporting a teen
Parents / carers / teachers — quick steps
1) Use one calm question: “Are you safe right now?”
2) Offer two choices: “Do you want to text, call, or sit quietly together first?”
3) Reduce pressure: “We can do one small step at a time.”
4) If safety is unclear: call 000 or use your state/territory line above.