Pacifika Whānau, Parents & Carers Support (NZ)
NZ Crisis Support Directory
Pacifika Whānau, Parents & Carers Support
Supporting someone you love through mental health distress can feel heavy and confusing. You deserve support too — with care, culture, connection, and clear next steps.
Disclaimer: Information is general and may change. If a number doesn’t connect, call 111 (emergency) or Healthline 0800 611 116 for advice.
Start here (right now)
If you’re not sure what you need, choose the option that feels most doable — even if it’s a “small step”. You can come back and try another option later.
Choose the support path that feels right
📞 Crisis support (phone)
If you need to talk to someone now, start with NZ crisis numbers and ask for culturally safe support if available.
💬 Text / chat support
If speaking is hard right now, use NZ text and chat options to get support without pressure.
🏥 Local urgent mental health teams
If you need face-to-face help, urgent mental health services can support you (and your whānau).
Tip: Jump to “Find support in my area” below and tap your region.
🌺 Pacifika wellbeing & family supports
Culture and connection matter. For Pasifika families, you may find support through community wellbeing organisations.
Useful NZ-wide resource: Le Va / Mental Wealth (Pasifika mental health & wellbeing info).
🧡 Support for you (as a parent / carer)
If you’re supporting someone else, you may feel burnt out, scared, or helpless. You deserve care too.
🧠 Calm tools & grounding
If you need a first step (breathing, grounding, pacing, safe distraction), use the NZ tools page.
If you’re supporting someone you love
What to do (simple steps)
1) Stay present (calm voice, gentle pace).
2) Ask one clear question: “Are you safe right now?”
3) Choose one next action (call, text, or local urgent help).
4) Keep it small — one step, then reassess.
Find support in my area (NZ)
Choose your region (call your local crisis team)
Tap your region to call the mental health crisis team number. If you’re unsure where you fit, choose the closest main centre.
Also helpful: Healthpoint (find services),
Wellbeing Support,
and the Family Services Directory.
Pacifika-led supports (add your verified list)
Space for your trusted supports
When you’re ready, we can add a clean list of Pacifika organisations, community supports, church/community wellbeing teams, and culturally safe services — and optionally split them by region (Auckland / Wellington / Christchurch / Dunedin etc.).
🌺 National supports (NZ-wide)
Add NZ-wide Pacifika wellbeing supports here. A good starting point is Mental Wealth (Le Va).
📍 Regional supports
Add Auckland / Waikato / Wellington / Canterbury / Otago etc. supports here.