Parents & Carers Hub • Foundations

Talking About Mental Health With Your Child or Teen

A gentle guide for parents & carers on how to open up conversations, listen deeply and stay calm together.

Parent and teen walking together outdoors — talking about mental health

Why talking about mental health matters at home

Open conversation creates trust. When children or teens know it's okay to talk — without judgment or shame — they ’re more likely to share how they truly feel rather than hiding worries or pain. It helps them feel seen, heard, and safe.

Getting ready: your feelings, expectations & timing

  • Take a breath first — approach the conversation when you feel calm.
  • Avoid launching into a “big talk” when emotions, tiredness or busyness are high.
  • Have a clear but flexible intention: “I want to check in” — not “I need answers”.
  • Be ready to listen more than speak. Sometimes silence or slow response gives space to your child to open up.

Conversation openers — for kids & teens

Depending on age and comfort level, you might try gentle openers like:

  • "How has your heart/brain been feeling these days?"
  • "Is there anything on your mind you want to talk about — no pressure, just when you're ready."
  • "I’ve been thinking about how busy life is. How about we check in, just us, no screens?"
  • "What parts of your week felt good? What felt hard?"
  • "No matter what you say, I’m here. I want to listen."*

* Even if the answer is “nothing” or a shrug — you’ve done your bit. The door stays open.

Listening without jumping in to fix

Sometimes the best thing isn’t advice — it’s presence. Let them share at their pace. Avoid quick solutions or judging their feelings. Instead, reflect what you hear:

  • "That sounds really hard."
  • "I hear that you’re feeling __________. Thank you for telling me.”
  • "You don’t have to explain everything right now — I’m here.”

When you don’t know what to say — and that’s okay

You don’t need perfect words. You just need to show up. Try:

  • "I don’t know exactly what to say, but I want to be here for you.”
  • "It’s okay if you don’t have the words — feelings don’t always come out neat.”
  • "We can sit with it. Take our time. We don’t have to solve it today.”

Language that helps children & teens feel safe with their feelings

The words we use — and how we say them — matter. Try to avoid judgment, shame or minimising. Instead, frame conversations with empathy, curiosity and patience.

When a conversation gets tricky

  • Stay calm. If things feel heavy or confusing, pause — you can return to the talk later.
  • Let them know their feelings are valid, even if they don’t want to talk now.
  • Offer support (quiet time, breathing, sensory breaks, space) instead of pushing for answers.
  • Keep the door open — sometimes trust builds slowly over time.