International Helplines
Helplines, crisis services and support pathways vary from country to country. This page helps you choose the right route for where support is needed, how you want to communicate and what kind of help may be most useful.
If there is immediate danger
Use the emergency service for the country you are currently in, or go to the nearest emergency department if you can do so safely. International helpline directories are useful for finding support, but they should not delay emergency help when there is immediate danger.
Text, web chat, written communication, AAC or another accessible option may be easier.
Text & Chat Crisis Support →You can choose the communication method that works best
You do not have to use a phone call if speaking, hearing, processing, sensory load, language, privacy or communication access makes calling difficult. Text, web chat, written communication, AAC, relay, interpreter support or help from a trusted person may be useful where those options are available.
Support information & safety boundary
Aspie Answers provides general information and navigation support. Helpline availability, eligibility, opening hours and contact methods can change, so check the relevant organisation's current details before relying on a service.
This page does not replace emergency services, medical care, mental-health treatment, safeguarding procedures or professional crisis assessment.
Inside This Page You Will Find
Choose the Support Route That Fits Best
You do not need to search every service. Pick the route that best matches how you want to communicate or where support is needed.
Start With the Person’s Current Location
Crisis services are organised differently around the world. Some countries have one national crisis line, while others rely on several regional, community or specialist services.
If you are helping someone who is overseas, start with the country they are currently in rather than the country you are in.
How to Use International Helpline Resources
Start with location
- Use the country or region where support is needed now.
- Look for national or regional crisis services.
- Use the Crisis by Location page when geography is the main question.
Choose a communication method
- Phone may suit some people.
- Text or web chat may be easier when speech is difficult.
- Accessible communication options should be used where available.
Check who the service supports
- Some services support everyone.
- Others focus on young people, particular communities or specific issues.
- Read the service description before contacting them where possible.
Use the service’s own current details
- Helpline hours and contact methods can change.
- Check the organisation’s current information before relying on it.
- Use emergency services when the situation is immediately dangerous.
Global Crisis Directories
International directories can be useful when you do not yet know which organisation serves a particular country. They help route people toward more local or specialist support.
Support Can Look Different Around the World
Language, culture, service structure, accessibility and availability can all affect how support is delivered. A service that works well in one country may not exist in another.
When possible, choose information from the relevant country or a trusted international directory rather than assuming the same number or service model applies everywhere.
Supporting Someone in Another Country
Start with their location
- Search for support where they are currently located.
- Use international directories if you do not know the local system.
- Check whether the service covers their area.
Think about access
- Ask whether phone, text, chat or another format is easiest.
- Consider language and interpreter needs.
- Be mindful of cultural and regional differences.
Connected Crisis Support
Check current service details before relying on them
Crisis services can change their hours, eligibility and contact methods. Confirm the latest information with the relevant organisation or official local source, and use emergency services when there is immediate danger.