Mental Health New Zealand Helplines

 

Here is a comprehensive list of suicide hotlines, crisis lines, and helplines from all around the world. In times of need, reach for the phone. You have nothing to lose. Every drop of kindness, care, and understanding makes a difference.

 

Note: All helplines, crisis lines, and suicide hotlines play an essential role in allowing people to communicate in their way and at their time. People feel a sense of control and are freed too discuss matters far too risky to share face-to-face. In general, helplines, crisis lines, and suicide hotlines have three things in common:
1) they are often available to call 24 hours a day, seven days a week
2) they don’t cost you anything
3) they are confidential

Calling a helpline, crisis line, and or a suicide hotline is a great way to be heard and get sound advice on how to approach your problems. When help is needed, this is an excellent place to start. Below is an extensive list of helplines, crisis lines, and suicide hotlines from all around the world. Please choose your country and call the appropriate number. Please also let me know if I have missed any services around the world as you also could be saving someone’s life.

 

Lifeline Aotearoa

Lifeline Aotearoa provides free 24-hour counselling and phone helplines to people living in Auckland and other nearby cities.
Tel: 0800 543 354

 

Samaritans of Horowhenua

Samaritans of Horowhenua provides confidential emotional support 24/7 to those experiencing loneliness, depression, despair, distress, or suicidal feelings anywhere in Horowhenua.
Tel: 0800 72 6666

 

Samaritans of Manawatu

Samaritans of Manawatu provides confidential emotional support 24/7 to those experiencing loneliness, depression, despair, distress, or suicidal feelings anywhere in Manawatu.

Tel: (06) 586 1048

 

Samaritans Rotorua/Lifelink

Samaritans Rotorua/Lifelink provides confidential emotional support 24/7 to those experiencing loneliness, depression, despair, distress, or suicidal feelings anywhere in Rotorua.
Tel: (07) 350 2030

 

Samaritans of Tauranga

Samaritans of Tauranga offers 24-hour free, confidential emotional support for distressed, depressed & suicidal people in Tauranga.

Tel: (07) 578 1002

 

Samaritans of Wellington Incorporated

Samaritans of Wellington trained volunteers offer 24-hour free, confidential emotional support for distressed, depressed & suicidal people in Wellington and all of NZ.

Tel: 0800 726 666

 

1737 Need to talk?

1737 is a free service for New Zealanders feeling down, anxious, a bit overwhelmed, or just need to chat with someone.

Tel: 1737 (text & call)

 

0508 TAUTOKO

0508 TAUTOKO is a free, nationwide service available 24 hours a day, 7 days a week, and is operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training.

Tel: 0508 828 865

 

Anxiety Helpline

Anxiety Helpline offers 24-hour emotional support to people in New Zealand who are in distress.

Tel: 0800 269 4389

 

Depression Helpline

Depression Helpline offers 24-hour emotional support to people in New Zealand who are in distress or at risk of suicide.

Tel: 0800 111 757

Text: 4202

 

Healthline (0800 611 116)

Youthline (0800 376 633)

The Lowdown Text 5626 for support to help young people recognise and understand depression or anxiety.

Alcohol Drug Helpline (0800 787 797)

 

SHINE

SHINE offers emotional support to people who are victims of domestic violence. The line is free to call from any phone in NZ, and takes calls 7 days a week, 24 hours a day.

Tel: 0508 744 633

 

Shakti Crisis line

Shakti Crisis line offers support to women in New Zealand who are in distress or in crisis.

Tel: 0800 742 584

 

Te Puna Oranga 24-hour Phone Manaaki

Te Puna Oranga 24-hour Phone Manaaki provides 24/7 crisis response and support for individuals and whānau who are victims of rape and sexual violence.

Tel: 0800 222 042

 

Crisis Contacts

If you or anyone is showing any signs/symptoms of stress or harm to anyone, feel free to contact 111 for an emergency or otherwise listed below from different regions of New Zealand you can reach out to the crisis centres.

What to do in an emergency

If you’re seriously concerned about someone’s immediate safety:

  • call 111 or take them to the Accident and Emergency Department (A&E) at your nearest hospital
  • phone your nearest hospital, or your district health board’s psychiatric emergency service or mental health crisis assessment team
  • remain with them and help them to stay safe until support arrives.

 

Northland

Northland – Weekends and after hours

Phone: 0800 223 371

Whangarei

Phone:  (09) 430 4101 extn 3537
Area Covered:  Topuni bridge near Wellsford North through to Towai on the east coast

Monday to Friday 8 am – 4:30 pm

Kaipara district

Phone:  (09) 439 3330 extn 65401
Area Covered:  Pouto to Waipoua forest. Across from Tangiteroria to Paparoa

Monday to Friday 8 am – 4:30 pm

Mid North District

Phone:  0800 643 647
Area Covered:  Towai is the southernmost point through to Bay of Islands, Kaikohe and the Hokianga, south of the Mangamuka Gorge and Totara North

Monday to Friday 8 am – 4:30 pm

Far North District

Phone:  (09) 408 9187
Area Covered:  Areas North of the Hokianga, Mangamuka and Totara North through to Cape Reinga

Monday to Friday 8 am – 4:30 pm

Auckland

Waitematã

Phone:  (09) 486 8900
Area Covered:  Wellsford to North Shore

Henderson

Phone:  (09) 822 8501

Rodney

Phone:  (09) 427 0360

Auckland City

Phone:  0800 800 717
Area Covered:  Central Auckland

Counties Manukau

Phone:  09 261 3700
Area Covered:  South Auckland to Te Kauwhata

Waikato

Waikato

Phone:  0800 505 050
Area Covered:  Coromandel, Hamilton to National Park

Lakes

Phone: 0800 166 167
Area Covered: Rotorua, Taupo, Turangi

Bay of Plenty

Tauranga

Phone: 0800 800 508
Area Covered: Tauranga

Whakatane

Phone:  0800 774 545
Area Covered:  Whakatane to Te Kaha

Lakes

Phone:  0800 166 167
Area Covered:  Rotorua, Taupo, Turangi

Gisborne

Tairawhiti

Phone:  0800 243 500
Area Covered:  Hicks Bay to Gisborne

After 10pm call (06) 869 0512

Hawke’s Bay

Hawke’s Bay

Phone:  0800 112 334
Area Covered:   Wairoa, Napier, Hastings, Waipukurau

Taranaki

Phone:  0508 292 467
Area Covered:  New Plymouth to Waverly

Manawatu-Wanganui

Whanganui

Phone:  0800 653 358
Area Covered: Ohakune, Whanganui to Bulls

Mid Central

Phone:  0800 653 357
Area Covered:  Palmerston North to Peka Peka

Wellington

Wairarapa

Phone:  0508 432 432
Area Covered:  Masterton to Martinborough

Hutt Valley

Phone:  0800 745 477
Area Covered:  Lower and Upper Hutt

Capital & Coast

Phone:  0800 745 477
Area Covered:  Kapiti to Wellington Wellington, Kapiti Coast, Porirua City, Wellington City

Nelson Marlborough

Top of South Island to Hanmer Springs

Nelson

Phone:  0800 776 364
Area Covered:  Nelson region from Rai Valley to Korere to Riwaka

Operating 24/7

Marlborough

Phone:  0800 948 497
Area Covered:  Marlborough, as far as the Clarence River and up to the Lakes and down the Sounds, and as far as Rai Valley

Operating 24/7

Golden Bay

Phone:  0800 776 364
Area Covered:  Golden Bay area, from the top of Takaka Hill to Turimawiwi on the west coast of Golden Bay

Operating 24/7

West Coast

West Coast

Phone:  0800 757 678
Area Covered:  West Coast, South Island

Canterbury

Christchurch

Phone:  0800 920 092
Area Covered:  Kaikoura to Ashburton

South Canterbury

Phone:  0800 277 997
Area Covered:  Timaru, Mt Cook, Tekapo, Temuka, Waimate Glenavy in the south to Rakaia in the north, and inland as far as Mount Cook

Otago

Otago

Phone:  0800 46 78 46 (push 1 for Southland Mental Health Services, push 2 for Otago Mental Health Service).
Area Covered:  Dunedin, Milford Sound south to Stewart Island

Southland

Otago Southland

Phone:  0800 467 846 press 1 for Southland, press 2 for Otago
Area Covered:  Dunedin, Milford Sound south to Stewart Island

 

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