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Teens Mental Health — Extra Support & FAQs

Gentle answers for common questions about mental health, getting help, and what to do next — in a way that feels safe and clear.

Important

This page includes mental health support topics. You can take breaks, skip sections, and come back later. If you feel unsafe right now (or might hurt yourself), go straight to Urgent help.

“You don’t have to have the perfect words to deserve support.” Even one small step counts.

FAQs (Teen-Friendly)

If a question isn’t listed, that doesn’t mean it’s “wrong”. It just means you’re human.

1) Is it “normal” to feel like this?

Lots of teens go through periods of stress, overwhelm, low mood, or anxiety — especially when life is changing fast.

What matters most is whether it’s affecting your daily life (sleep, school, friendships, eating, motivation, safety).

  • If it’s lasting weeks or getting heavier, support can help.
  • You don’t need to “prove” you’re struggling to deserve help.
2) What if I don’t want to talk to my parents?

That’s okay. You can still get support.

  • School counsellor, trusted teacher, coach, youth worker
  • Trusted adult in your family (aunt/uncle/older sibling)
  • Helplines or youth mental health services

If you’re worried about safety, it’s okay to ask an adult to help you find the right next step — without sharing everything.

3) What if I tried asking for help and it didn’t go well?

That can feel awful — and it doesn’t mean you should stop trying.

  • Try again with a different person (someone safer).
  • Write it down first (notes app / paper).
  • Start small: “I’m not okay lately. I need support.”

You deserve someone who takes you seriously.

4) What if therapy feels scary?

Therapy can feel weird at first — that’s normal.

  • You can ask what the session will look like.
  • You can say “I’m nervous” — therapists expect that.
  • You can go at your pace. You don’t have to tell everything in week one.
5) What if I feel like a burden?

This is a common feeling when you’ve been carrying too much for too long.

But you are not a burden. You are a person who needs support — and that’s allowed.

If this feeling gets intense or you feel unsafe, please jump to Urgent help.

6) What can I do right now if my thoughts feel too loud?
  • Drink water + change your temperature (cold splash / cool cloth).
  • Move your body for 60 seconds (stretch, walk, shake out hands).
  • Try the “Name 5 things” grounding (see Calm Corner below).
  • Text or message someone safe: “I need a bit of support right now.”

How to start the conversation

If you don’t know what to say, try one of these:

  • “I’m not doing okay lately, and I need support.”
  • “I don’t know how to explain it — but something feels wrong.”
  • “Can you just listen? I don’t need fixing right now.”
  • “I feel overwhelmed most days and it’s getting harder.”

Helping a friend (without carrying it all)

You can care deeply and still have boundaries.

  • Stay with them (or stay on chat) while they reach out.
  • Tell an adult if safety is involved — even if they ask you not to.
  • Use: “I care about you too much to stay quiet.”
  • Remember: you are a friend, not a therapist.

School support

School can sometimes be the easiest “first step” support.

  • School counsellor / dean / wellbeing team
  • Trusted teacher
  • Nurse or pastoral care

You can say: “I’m struggling and I’m not sure what support is available.”

Urgent help (safety-first)

If you feel unsafe right now, or you might hurt yourself:

  • If it’s an emergency: call your local emergency number immediately.
  • Contact a trusted adult right now (parent, carer, neighbour, teacher).
  • If you can, go to a safe place where you’re not alone.

Helpful next step: Keep this page open and ask someone to sit with you while you reach out.

Note: You can swap these buttons later to your NZ / global directory pages when you’re ready.

Calm Corner (60–120 seconds)

Pick one. No pressure. The goal is to help your body feel a little safer.

Grounding: 5–4–3–2–1

Name:

  • 5 things you can see
  • 4 things you can feel
  • 3 things you can hear
  • 2 things you can smell
  • 1 thing you can taste
Breathing: “Box”
  • Breathe in for 4
  • Hold for 4
  • Breathe out for 4
  • Hold for 4

Repeat 3 times. If holding is hard, skip holds.

Quick next steps

If you want structure, start here:

Want a simple “menu-style” page? Use Teens — Mini Library / Quick Links as your central launcher for the whole hub.

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