NZ Crisis Support Directory
Youth & Teens Crisis Support
If you’re feeling unsafe, overwhelmed, or like you might hurt yourself — you deserve support. You don’t have to handle this alone.
Use this section if you are in immediate danger
If you feel like you might harm yourself, someone else, or you are not safe where you are — please choose the fastest option below.
If you are in danger right now: calling 111 is the fastest way to get urgent help. If you can, move to a safer space and stay near another person.
Youth & Teens crisis support options (NZ)
Choose the option that feels easiest. If one doesn’t suit you, it’s okay to try another.
📞 Call support
1737 — Free call or text with a trained counsellor (24/7).
Tip: You can start with “I’m not sure what to say, but I’m not okay.”
💬 Chat & text support
Youthline — youth-focused support with text/chat options.
If typing feels safer than talking, chat/text can be a good first step.
Quick steps if you feel unsafe (gentle + practical)
Pick one step. You don’t need to do them all.
Move closer to safety
If you can, go to a room with other people, or somewhere you feel less alone.
Reduce immediate risk
Put distance between you and anything you could use to hurt yourself. Even moving it to another room helps.
Message someone simple
Try: “Can you be with me?” or “I’m not okay and I need help.”
Reach crisis support
If it’s urgent, call 111. If you need to talk now, call/text 1737.
Small grounding (30 seconds)
Press your feet into the floor. Name 5 things you can see. Breathe out slowly — longer than you breathe in.